Wireless Application Development Case Study Offshore Software Development Consulting IT Outsourcing in USA, Consulting and Services, Enterprise IT Consulting firm from Russia development in California - San Jose and San Francisco

Healthcare management Applications for wireless

Solution

SolovatDesign dev team was hired to implement a suite of applications for Healthcare Facilities Management streamlines the flow of information among hospital employees, facilities maintenance personnel, facilities management staff, suppliers, vendors, and hospital management to drive improvements in the maintenance service process and ensure facility compliance with healthcare facility standards and additional local, state or federal regulations.

This maintenance solution incorporates both employee and patient services and back-end operations. Service requests are initiated by an employee or staff member with a few clicks of the mouse, and is appropriately routed through service delivery chain, immediately distributing critical information to those who need it most and drastically reducing time and money spent on paperwork, phone calls and manual processes.

The Benefits:

Increased staff productivity and efficiency;

Optimized asset performance;

Improved facility services;

Improved vendor and supplier management;

Enhanced management reporting and cost analysis.

Features & Functionalities:

Call Center & IVR Platform

Employee Web Portal

Work Scheduling

Customer Satisfaction Tracking

Dispatch & Scheduling

Work Orders Tracking and Management

Asset Management

Mapping & GIS

Vendor Management

Time Card Management

KnowledgeBase Management

Mobile Part of the application

Punch Lists & Inspections

Cost Allocation & Parts Catalog

Invoicing

Inventory Management

Document Management

Reporting

Data Warehousing, Business Analytics

The Mobile WAP* module works with any WAP-based phone, PDA, pager or mobile device to make all work order information available to building engineers at all times.
The Wireless device access:

Provides building engineers with remote access to work order details, such as work order location, contact information, symptom diagnostics, required completion date, asset history, salient PM schedules, relevant warranties/service contracts, and special instructions

Enables mobile engineers to update work order status in real-time, facilitating property-level communication

Provides instant wireless alerts for technicians, including emergencies, new work orders, upcoming appointments, and changed appointments

Delivers customer’s proprietary KnowledgeBase™ to building engineers at the job location, providing valuable customer-defined repair tasks, manufacturer e-manuals and industry best practices

Enables instantaneous time-card recording for time worked in the field

Permits mobile engineers to record parts used to complete a work order at the job site

Case Studies:

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· Medical Applications for Pocket PC

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