» Enterprise J2EE Application Development and Maintenance
CRM Portal for hardware and software products distribor
The Customer

The customer, was a leading provider of technology products and services for businesses, government agencies and educational institutions nationwide. Our customer was a key value-added supplier of information technology products including major name brands such as APC, Cisco, HP/Compaq, IBM, Microsoft, Sony, Symantec, Toshiba, ViewSonic, as well as many other hardware and software manufacturers.

Customer business need

Our customer had incompleted CRM portal, which was outsourced before for development to a dedicated team of 8 software engineers in India. After spending 1.5 year working with this offshore team the customer decided to switch to SolovatDesign as a US company with US project management and Russian engineering resources.

In the initial contact the customer expressed concerns if SolovatDesign had established engineering processes in place, what was the attrition rate in Russia in comparing with India, if SolovatDesign had working knowledge of Weblogic 8.1 application server and J2EE (JSP, Struts, EJB), Web Services and ETL programming.

Our Services

During the project execution SolovatDesign worked tightly integrated with the customer product team as their software development department in delivering complete CRM portal solution.

The Benefits

The Portal has the functionality of running dynamic reports and viewing static reports. The new Portal has the functionality of exporting the Reports into PDF Format. Over 500,000 hardware and software products are available online through the new CRM web portal.

The Technology: Weblogic 8.1, Web Services, J2EE (JSP, Struts, EJB), Crystal Reports, ETL (shell scripting), MS SQL Database


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